观众退票方式：
在银河办事处或金河柜台购票的观众
*在银河谷中城办事处和金河广场柜台购票的观众可在7月21日（星期一）至8月8日（星
期五）开始在办公时间内到银河谷中城办事处办理退票手续。
在www.buytickets.com.my 购票的观众
*在buytickets 网站购票并已经換取門票的朋友，就要麻烦您在7月21日（星期一）开
始至8月8日（星期五）在办公时间内到银河谷中城办事处办理退票手续。
*至于已经网购但还没換取門票的观众朋友，buytickets将通知相关信用卡银行，以便
直接退还票价款项给您。
在 TicketCharge 购票的观众
*在 TicketCharge 购票的观众朋友，请在7月21日（星期一）开始至8月8日（星期五）
在办公时间内到TicketChrage办事处办理退票手续。任何疑问，可联系TicketCharge.
银河谷中城办事处
Galaxy Group Sdn. Bhd
Suite 23-2
The Boulevard Mid Valley City
Lingkaran Syed Putra
59200 Kuala Lumpur
Tel : 03 2282 2020
Working Hour :
Monday to Friday 10.30am – 6.30pm
Close on Saturday , Sunday & Public Holiday
TicketCharge 办事处
No 42A-1, First Floor,
Jalan Metro Pudu, Fraser Business Park,
Off Jalan Yew, 55100 Kuala Lumpur.
Working Hour :
Monday to Friday : 9am – 6pm
Saturday :12.00 – 6pm
Close on Sunday and Public Holiday
Details for ticket refund as below:
For those who purchased tickets in Galaxy counter at Mid Valley or Sungei
Wang
* Please proceed to either counters with complete concert tickets or
receipts
* Refund request must be made between 21.07.2014 (Monday) to 8.08.2014
(Friday)
* Working hours from 10am to 7pm (Mid Valley); from 12pm to 9pm
(Sungei Wang)
For those who purchased from www.buytickets.com.my and had REDEEMED physical
tickets
* Please proceed to Midvalley Galaxy Group Office with complete
concert tickets or receipts
* Refund request must be made between 21.07.2014 (Monday) to 8.08.2014
(Friday)
* Working hours from 10am to 7pm (Mid Valley)
For those who purchased from www.buytickets.com.my and had NOT REDEEMED
physical tickets
* Buytickets will inform your particular bank and make auto refund to
your credit card account
For those who purchased from Ticket Charge
* Please proceed to Ticket Charge Office with complete concert tickets
or receipts
* Refund request must be made between 21.07.2014 (Monday) to 8.08.2014
(Friday)
* For more details, please contact TicketCharge at +603 9222 8811
* Refund request must be made between (DATE) to (DATE)
The organizers would like to thank all of the fans for their patience and
understanding on this matter. Unfortunately, we regret to inform that
refunds will not be provided for Complimentary.
Galaxy Group Sdn.Bhd
Suite 23-2
The Boulevard Mid Valley City
Lingkaran Syed Putra
59200 Kuala Lumpur
Tel : 03 2282 2020
Working Hour :
Monday to Friday 10.30am – 6.30pm
Close on Saturday , Sunday & Public Holiday
TicketCharge Office
No 42A-1, First Floor,
Jalan Metro Pudu, Fraser Business Park,
Off Jalan Yew, 55100 Kuala Lumpur.
Working Hour :
Monday to Friday : 9am – 6pm
Saturday :12.00 – 6pm
Close on Sunday and Public Holiday
